About TravelAbility UK
Trusted Mobility Support for Life in Tyneside
At TravelAbility UK, we believe that mobility means freedom, and everyone deserves that. As a family-run business based in Whitley Bay and Wallsend, we’ve spent over 50 years supporting people across Tyneside with trusted, compassionate, and expert mobility solutions that restore independence and confidence every day.
Whether you're looking for a mobility scooter, stairlift, wheelchair, or daily living aid, we offer a no-pressure, community-focused experience you can trust.
Our Story: Local Roots. Lifelong Impact.
TravelAbility UK was founded with a purpose. Our journey began in the heart of the community when our founder—once a minibus driver for children with additional needs—saw just how difficult daily mobility could be for families. Inspired by this gap, the business began with a single scooter on a market stall and grew steadily into the go-to mobility experts for the North East.
What’s always set us apart is the way we serve: with empathy, speed, and transparency. From our very first customer to thousands served today, our focus remains the same—helping people move with dignity and ease.
Our Values: People-First, Always
We’re not here to sell—we’re here to solve. TravelAbility UK is built on:
- Compassionate care for every customer
- Local accountability and lifelong relationships
- Expertise with empathy from real mobility specialists
- Transparency and trust, always
We offer:
- Free home demonstrations
- Short- and long-term equipment hire
- Finance options with flexible plans
- Next-day consultations and delivery
- Ongoing aftercare, including home servicing and repairs
We treat each customer as if they were part of our own family, and that mindset drives everything we do.
The Team Supporting Whitley Bay & Wallsend
Real People. Local Experts. Here to Help.
At TravelAbility UK, our team is more than just staff—we're a family in both name and spirit. United by a genuine passion for supporting independence, each member brings deep expertise, warm professionalism, and a reassuring presence to every interaction.
Whether you visit us in Whitley Bay or Wallsend, book a free home demonstration, or simply call for advice, you'll always be met with kindness, understanding, and zero pressure—just real support from people who care.
Why Choose TravelAbility UK?
✔ Family-run and community-focused
✔ Fast, flexible delivery across Tyneside
✔ Try-before-you-buy hire options
✔ Trusted brands including Pride, Freerider, eFoldi, ScooterPac
✔ Engineers available in-store and on the road
✔ Crash-tested, quality-assured mobility aids
✔ Excellent aftercare and support
We’re proud to offer services tailored for those with dementia, physical disabilities, and complex needs, without the sales pressure or confusion.
Where We Serve
From our shops in Whitley Bay and Wallsend, we deliver across:
✓ Whitley Bay
✓ Wallsend
✓ North Shields
✓ South Tyneside
✓ Tynemouth
✓ Newcastle-upon-Tyne
✓ And the surrounding towns and villages
We also offer select hire and delivery services to Morecambe, the Lake District, and Lancaster.
What Customers Say
Get In Touch | Whitley Bay
Address
TravelAbility UK Ltd
138 Whitley Road
Whitley Bay
Tyne and Wear
NE26 2NA
Business Hours
Monday - Friday - 9:00 a.m. - 4:30 p.m.
Saturday, 9:00 a.m - 4:00 p.m.
Get In Touch | Wallsend
Address
TravelAbility UK Ltd
124-126 Station Road
Wallsend
Tyne and Wear
NE28 8QS
Business Hours
Monday - Friday - 9:30 a.m. - 4:30 p.m.
Saturday: 9:30 a.m - 4:00 p.m.
*Deposit required (terms and conditions apply)
**Additional charge may apply for call outs or delivery collection in rural areas.